mission statement
customer service charter
company profile
tips - residential movers
tips - commercial movers
conditions of service
lease agreement - storage clients
make a payment
 
 
 
Company Profile


Oral Williams and Andrea Chang co-founded Orandy Movers and General Services Limited in 1996. We renamed the company in 2007 to Orandy Moving and Storage CO. Ltd to better position the company in the market. We specialize in the provision of high quality moving services island-wide for both residential and commercial clients and secure storage facilities for almost any item.

Ten years ago when the company started, our aim was to differentiate ourselves from the competition by placing an emphasis on innovation and customer satisfaction. This commitment worked and our company moved from newcomer to market leader in a very short time. With a commitment to working seven days a week, providing good customer service, a good marketing programme, and excellent staff, our company quickly became a household name in the moving industry in Jamaica.

Our emphasis on innovation has also resulted in the company being the only company to possess some specialized moving equipment and to offer some non-traditional complementary services most of which can be found nowhere else in Jamaica.

Orandy Moving and Storage Co. Ltd. has the largest moving trucks in Jamaica especially suited for corporate relocations to eliminate unnecessary trips and capitalize on economies of scale which translates into more cost effective pricing for clients. Additionally, OMSC is the only removal company in its industry to possess a stair-climbing forklift with a load capacity of one thousand two hundred pounds (1200lbs). It is the most efficient means of transporting safes and fireproof cabinets up or down stairways in addition to other specialized equipment for similar purposes.

In taking the hassle out of moving, we further equip each truck with the requisite staff that are continuously trained and evaluated to be punctual, courteous, well groomed, honest and unlike our competitors are true professionals in their daily execution of their jobs. This was not by accident, as our management team, in order to preserve and enhance the goodwill of Orandy, continually carries out an exhaustive recruitment (each staff undergoes detailed background checks before they are recruited), training and evaluation programme.

Our administrative staff also comes qualified and are further trained and cultured in Orandy’s way of service delivery. They are especially aware of the balance, in harmonizing the “before and after sales service” to the customers in order to give maximum customer service that is so sadly lacking within the industry.

Orandy is customer focused, and as such, each customer is asked to fill out a customer satisfaction questionnaire after each job, so as to continuously measure our service delivery to ensure customer satisfaction at all times. If we fail to satisfy, we try assiduously to make it right as detailed in our customer charter.

Out of our emphasis on innovation, our storage facility was built in 2005 and today we are the only storage facility to provide insurance coverage at no extra charge to our clients.

Our services page provides all additional information you may require.

Commercial Relocation

Usually, we will come in and meet with the move coordinator who would provide us with information, which would be used to prepare an estimate. Once chosen we assign a moving consultant who guides the client step by step in the premove preparations. Additionally, all requirement for a successful and hassle free move is provided; labels, boxes/bins, equipment for the carriage of fragile or heavy pieces, written moving guidelines etc.


 
TESTIMONIALS
This is my third move with Orandy, I am very satisfied with the service on this and every occasion.
Lance Cowan: Cowan Dunkley & Cowan

Overall very good, please maintain your high standard.
Louise Beecher

We have used your services before and your high standards have been met.
Mrs. Gordon-Smith, GDSS

Excellent service-I am well pleased.
Eric Stephenson: Esso Standard Oil

Very Satisfied with the level of courtesy and flexibility of the supervisor and his team.
Marie Cunningham: Edna Manley College

The staff was extremely friendly and helpful
Paul Desnoes: Paul Desnoes and Co.Ltd.

Excellent and efficient service. The customer service personnel was extremely courteous and helpful. I am extremely satisfied.
Tanya Powell

I am most satisfied with Orandy, especially when moving my piano.
Barbara Lloyd

The customer service is good and the team courteous and helpful.
Owen James: Host of the business day

This is the third time I have used Orandy without any problems. The guys were very good.
Maria Martin

I was very impressed with the level of professionalism displayed.
Oneil Gordon-Smith

Keep the smile and friendly approach you all have. I love It.
Taneisha Johnson

For the first time ever I truly felt “taken care of” all your staff members have provided excellent customer service.
Natalie Thompson

The entire staff from my first call to the final item being put in place was wonderful and helped to make a stressful experience quite delightful.
Lisa Grant

I must say the standard of this company is excellent. It carries a very good standard.
Andrea Mills

Your team has excellent interpersonal skills and was very efficient.
Nadine Baker

This is the second occasion using your service. I am very proud of the service received.
Robert Gibbs

Very professional and moved with great speed and care.
Marjorie Williams

Very Satisfied.
Carl Bliss

Staff was very professional and the move was hassle and stress free
John G. Allen

The moving team was quite efficient and pleasant
Joan Thompson

Keep up the good work. Efficient and courteous service is very rear in Jamaica
Nevine Heaven; Violas Passion

Orandy provides quality service. Keep up the good work.
Tanya White