[vc_row float_to_top=”” float_right=”1″ row_custom_paralax=”” css=”.vc_custom_1478079796220{padding-top: 100px !important;padding-bottom: 43px !important;}”][vc_column offset=”vc_col-lg-9 vc_col-md-9″ css=”.vc_custom_1478493092398{margin-bottom: 20px !important;}”][vc_custom_heading text=”Frequently Asked Questions & Answers” use_theme_fonts=”yes” css=”.vc_custom_1478489413325{margin-top: -4px !important;margin-bottom: 16px !important;}”][/vc_custom_heading][vc_column_text css=”.vc_custom_1488487619301{margin-bottom: 30px !important;}”]Here are some of the more common and Frequently Asked Questionss that we get. If you can’t find an answer to a question, feel free to email them to us using our easy contact form.[/vc_column_text][cms_faqs options=”%5B%7B%22title%22%3A%22Does%20Orandy%20ship%20to%20my%20destination%3F%22%2C%22desc%22%3A%22Yes.%20We%20have%20shipping%20partners%2Fagents%20on%20every%20continent%20and%20in%20every%20country.%20No%20matter%20where%20you%20are%20shipping%20to%2C%20we%20are%20able%20to%20get%20your%20items%20there.***%22%2C%22is_open%22%3A%22true%22%7D%2C%7B%22title%22%3A%22What%20services%20do%20you%20offer%3F%22%2C%22desc%22%3A%22We%20offer%20wrapping%20and%20packing%2C%20transportation%20(including%20haulage)%2C%20documentation%20and%20other%20preparation%2C%20booking%2C%20freight%20arrangements%2C%20clearance%20and%20delivery%2C%20offloading%20and%20setup%2C%20debris%20removal.%22%2C%22is_open%22%3A%22true%22%7D%2C%7B%22title%22%3A%22How%20much%20cargo%20can%20you%20ship%20for%20me%3F%22%2C%22desc%22%3A%22We%20can%20ship%20as%20much%20as%20you%20have.%20We%20ship%20by%20container%20loads%20and%20also%20by%20consolidated%20freight%22%2C%22is_open%22%3A%22true%22%7D%2C%7B%22title%22%3A%22How%20soon%20will%20my%20shipment%20arrive%20at%20my%20destination%3F%22%2C%22desc%22%3A%22This%20depends%20on%20your%20budget%2C%20preferred%20freight%20mode%20%E2%80%93%20ocean%20or%20air%20-%20%2C%20type%20of%20cargo%2C%20time%20of%20shipment%2C%20and%20carrier%20and%20other%20third%20party%20processes.%20Some%20cargo%20require%20additional%20processing%20at%20both%20the%20origin%20and%20destination%20ports.%20Ocean%20freight%20will%20take%20longer%20than%20air%20freight%2C%20and%20there%20can%20be%20a%20greater%20carrier%20frequency%20during%20certain%20seasons%20than%20others.%22%2C%22is_open%22%3A%22true%22%7D%2C%7B%22title%22%3A%22What%20conditions%20can%20affect%20my%20shipment%3F%22%2C%22desc%22%3A%22Third%20party%20consolidator%20delays%2C%20customs%20and%20other%20agent%20processes%2C%20carrier%20routing%20or%20delays%2C%20acts%20of%20nature%2C%20improper%20or%20insufficient%20information%20from%20shipper%20or%20consignee%2C%20improper%20or%20insufficient%20filings%20by%20consolidator%20or%20other%20third%20party%20agents%2C%20failure%20to%20pay%20required%20fees%2C%20transshipment%2C%20changes%20in%20state%20or%20port%20procedures.%20These%20are%20only%20some%20of%20the%20many%20and%20varied%20conditions%20that%20can%20affect%20a%20shipment.%22%2C%22is_open%22%3A%22true%22%7D%2C%7B%22title%22%3A%22Who%20is%20responsible%20for%20my%20shipment%3F%22%2C%22desc%22%3A%22The%20party%20that%20is%20in%20possession%20of%20your%20shipment%20is%20responsible%2C%20with%20any%20stated%20exemptions.%22%2C%22is_open%22%3A%22true%22%7D%2C%7B%22title%22%3A%22How%20is%20my%20shipment%20protected%3F%22%2C%22desc%22%3A%22Your%20shipment%20is%20wrapped%20and%20packed%20to%20international%20shipping%20standards%2C%20using%20international%20grade%20material.%20Although%20every%20precaution%20will%20be%20taken%20to%20protect%20your%20items%2C%20it%20is%20advisable%20for%20you%20to%20use%20a%20marine%20insurance%20option%20as%20we%20are%20not%20responsible%20for%20any%20mishaps%20that%20occur%20once%20the%20items%20have%20been%20transported%20to%20any%20third%20party%20including%20consolidators%2C%20port%20agencies%2C%20shipping%20line%20or%20any%20other%20handlers.%22%2C%22is_open%22%3A%22true%22%7D%2C%7B%22title%22%3A%22How%20do%20I%20know%20if%20I%20can%20ship%20a%20particular%20item%3F%22%2C%22desc%22%3A%22It%20is%20important%20to%20be%20specific%20regarding%20the%20nature%20of%20your%20shipment%20and%20the%20type%20of%20item%20as%20some%20items%20require%20local%20permits%20before%20the%20shipment%20can%20be%20processed.%20If%20migrating%2C%20it%20is%20best%20to%20visit%20the%20consulate%2Fcustoms%20website%20for%20the%20country%20that%20you%20are%20migrating%20to%20in%20order%20see%20their%20limitations%2C%20exemptions%20and%20allowances.%22%2C%22is_open%22%3A%22true%22%7D%5D” cms_template=”cms_faqs.php”][vc_column_text 0=””]***Conditions apply. There are some countries that might have embargoes or other import/export restrictions. There are no guarantees where this is concerned.[/vc_column_text][vc_raw_html css=”.vc_custom_1491011064434{margin-top: 58px !important;margin-bottom: 33px !important;}”]JTNDaDIlM0UlM0NzcGFuJTIwY2xhc3MlM0QlMjJ0ZXh0LXByaW1hcnklMjIlM0VEaWRudCUyMHNlZSUyMHdoYXQlMjB5b3UlMjB3ZXJlJTIwbG9va2luZyUyMGZvciUzRiUzQyUyRnNwYW4lM0UlM0NhJTIwaHJlZiUzRCUyMmh0dHAlM0ElMkYlMkZ3d3cub3JhbmR5LmNvbSUyRmNvbnRhY3QtdXMlMkYlMjIlMjAlM0MlMkZhJTNFJTIwQ0xJQ0slMjBIRVJFJTNDJTJGaDIlM0U=[/vc_raw_html][/vc_column][vc_column offset=”vc_col-lg-3 vc_col-md-3″ css=”.vc_custom_1478079761667{padding-bottom: 50px !important;}”][vc_widget_sidebar sidebar_id=”sidebar-nav”][cms_contact_info_block title=”Need To Speak To Someone/” description=”Why not give us a call or send us an email” link=”url:http%3A%2F%2Fwww.orandy.com%2Fcontact-us%2F|title:Contact%20Us||” bg-color=”#0faf97″ css=”.vc_custom_1491009904904{margin-top: 50px !important;}”][cms_testimonial_carousel values=”%5B%7B%22image%22%3A%22342%22%2C%22author_name%22%3A%22Natalie%20Shark%22%2C%22author_position%22%3A%22Customer%22%2C%22text%22%3A%22I%20have%20been%20happy%20with%20the%20services%20from%20Orandy.%20Everyone%20%20has%20been%20wonderful.%20iI%20would%20certainly%20recommend%20them%20to%20any%20one.%22%7D%2C%7B%22image%22%3A%22343%22%2C%22author_name%22%3A%22Anthony%20Mellish%22%2C%22author_position%22%3A%22Customer%22%2C%22text%22%3A%22My%20dear%20friend%20had%20recommended%20Orandy%20to%20me%20and%20i%20must%20say%20i%20am%20glad%20he%20did%20.%20No%20%20regrets%22%7D%2C%7B%22image%22%3A%22344%22%2C%22author_name%22%3A%22Patrick%20Daye%22%2C%22author_position%22%3A%22Customer%22%2C%22text%22%3A%22They%20set%20up%20my%20home%20theater%2C%20my%20stove%20and%20essentially%20evertything%20else%20.%20i%20did%20nothing%20.%20plus%20the%20cost%20was%20great%20too%20.%22%7D%5D” xsmall_items=”1″ small_items=”1″ medium_items=”1″ large_items=”1″ margin=”0″ nav=”false” css=”.vc_custom_1491010746191{margin-top: 45px !important;}” cms_template=”cms_testimonial_carousel.php”][/vc_column][/vc_row]
